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call queuing system

См. также в других словарях:

  • Call centre — A very large collections call centre in Lakeland, Florida. A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to… …   Wikipedia

  • Queuing Theory — A mathematical method of analyzing the congestions and delays of waiting in line. Queuing theory examines every component of waiting in line to be served, including the arrival process, service process, number of servers, number of system places… …   Investment dictionary

  • SAS System — Infobox Software name = SAS caption = SAS 9 on Microsoft Windows developer = SAS Institute latest release version = 9.2 latest release date = March, 2008 operating system = Windows, IBM mainframe, Unix/Linux, OpenVMS Alpha genre = numerical… …   Wikipedia

  • Message queuing service — A message queueing service is a message oriented middleware or MOM deployed in a compute cloud using software as a service model. Service subscribers access queues and or topics to exchange data using point to point or publish and subscribe… …   Wikipedia

  • Virtual queue — Virtual queuing is a concept that is used in inbound call centers. Call centers utilize an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center. ACDs are capable of holding queued calls in… …   Wikipedia

  • Colas de espera Virtuales — Virtual queuing o Colas Virtuales es un concepto usado en los Call centers (o Centro de llamadas) Inbound. Los call centers usan un Distribuidor automático de llamadas(o ACD) para distribuir las llamadas entrantes hacia los recursos (agentes)… …   Wikipedia Español

  • Telephone numbers in the United Kingdom — +44 redirects here. For the band, see +44 (band). United Kingdom telephone numbers Location of United Kingdom (dark green) Location Country United Kingdom Continent …   Wikipedia

  • Comunicación entre procesos — La comunicación entre procesos, en inglés IPC (Inter process Communication) es una función básica de los sistemas operativos. Los procesos pueden comunicarse entre sí a través de compartir espacios de memoria, ya sean variables compartidas o… …   Wikipedia Español

  • Comparison of VoIP software — VoIP software is used to conduct telephone like voice conversations across Internet Protocol (IP) based networks. VoIP stands for Voice over IP . For residential markets, VoIP phone service is often cheaper than traditional public switched… …   Wikipedia

  • Nottingham Corporation Tramways — This article is about trams between 1898–1938. For trams between 1875 1897, see Nottingham and District Tramways Company Limited. For trams from 2004 onwards, see Nottingham Express Transit. Tram passing Nottingham Victoria Railway Station… …   Wikipedia

  • IP-PBX — Офисная IP PBX AddPac IPNext50 для малого бизнеса (10/20 абонентов) IP PBX (IP АТС) сокращение от PBX (УАТС)  учрежденческая телефонная станция на основе межсетевого протокола …   Википедия

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